Privacy Policy
Effective Date: 01-May-2025
At Psychotherapist Network, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any information you voluntarily share through enquiry or contact forms.
- Usage Data: IP address, browser type, time spent on pages, and interactions with the website (via cookies or analytics tools).
- Health-Related Information: Only collected when you provide relevant details to help us match you with a therapist (e.g., reason for therapy, preferred format).
2. How We Use Your Information
We use your information to:
- Respond to enquiries and match you with a licensed therapist in your area
- Improve our website functionality and user experience
- Communicate with you regarding appointment scheduling or therapist recommendations
- Comply with any legal obligations
We do not share your personal information for marketing purposes without your explicit consent.
3. Information Sharing
We may share your information:
- With licensed therapists or wellness professionals as part of our matching service
- With service providers who support our operations (e.g., hosting, analytics)
- As required by law, such as in response to a legal request or investigation
All shared data is transferred securely and only for the purposes of facilitating care or maintaining service integrity.
4. Data Security
We implement reasonable security measures to protect your data. While no online system is 100% secure, we strive to protect your personal information through industry-standard protocols and encrypted communication.
5. Your Rights
You have the right to:
- Request access to your personal data
- Ask for corrections or deletion of inaccurate information
- Withdraw consent for data collection where applicable
To exercise any of these rights, please email us at: support@psychotherapistnetwork.ca
6. Third-Party Links
Our website may contain links to third-party therapist websites. We are not responsible for their privacy practices and encourage you to review their policies individually.
7. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be reflected with an updated “Effective Date” at the top of the page.
8. Contact Us
For any questions about this Privacy Policy, please contact: support@psychotherapistnetwork.ca